Terms & Conditions
  • Orders

    You will receive an email when confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you a confirmation email. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. Please note that any information supplied to us, in the process of making an account with Palm Culture and processing your order, will be held with the strictest of confidentiality and will not passed on to any third parties.

  • Shipping

    You will receive an email when confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you a confirmation email. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. Please note that any information supplied to us, in the process of making an account with Palm Culture and processing your order, will be held with the strictest of confidentiality and will not passed on to any third parties.

  • Payments

    We accept card payments and payments via Paypal, so you choose whichever is easiest for you! There is a flat rate UK tax of 20% on all products which will have already been included onto the price at checkout.

  • Balance Boards

    By purchasing one of our Balance Boards, you are accepting liability. We are not liable for any accidents that may occur during the use of our Balance Boards. We strongly advise you have the help from a friend or family member on your first use and that you keep pets and animals away from the perimeter of the board in case of the board flying off. Please be safe!

Frequently Asked Questions
Returns
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